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A forecast built to predict how an office gets used

An NDA Canadian employer needed to understand real office usage before making leasing decisions. We built a machine learning model that forecasts usage patterns with 97% accuracy.

97%

Forecast Accuracy Rate

1

Dedicated Engineering Team

1 month

From Kickoff To Completion

3x

ML Models Built & Deployed

AI & Automation

About The Company

A Canadian employer managing office space across multiple locations, navigating the shift toward hybrid and flexible work. Like most companies adjusting to this new normal, leasing and office selection decisions carried real financial weight and getting them wrong meant paying for space that didn't match how employees actually worked.

They needed a system that could take what had already happened and forecast what would happen next, so future office decisions could be grounded in evidence rather than assumption.
Corporate Real Estate / WorkplaceCanadaB2C

The Challenge

01

Usage patterns were a guess

Employers needed to understand how their office space was actually being used day to day, not assume it based on lease terms or headcount alone.

02

30% sat underused

Without visibility into real usage patterns, the client risked paying for capacity that didn't match how employees actually worked - locking in cost for space nobody touched.

03

Demand swung 100%+

Office usage wasn't steady week to week: some weeks saw double the activity of others, which made any static planning approach fall apart almost immediately.

04

Data sat unused

The raw location and usage data existed, but nothing was forecasting from it, so past behavior never translated into a usable view of future demand.

05

No numbers to lease by

Office selection and leasing calls were being made without a clear, data-backed view of demand, leaving real financial decisions resting on instinct.

The Approach

AI & AutomationML EngineeringData Engineering
Phase 01Weeks 1-2

Audit & Prepare

Reviewed employee location data and office usage data, cleaned and structured it for modeling, and mapped out the patterns worth forecasting.

  • Employee location data reviewed and structured
  • Office usage data cleaned and prepared
  • Key usage patterns and variables identified
Phase 02Weeks 2-3

Build & Train

Built the machine learning model and trained it on historical usage data to forecast future patterns.

  • Forecasting model architecture built
  • Model trained on historical location and usage data
  • Initial accuracy benchmarks tested
Phase 03Week 4

Validate & Deliver

Validated forecast accuracy, packaged the output into footprint insights, and handed off a model ready to inform leasing decisions.

  • Forecast accuracy validated at 97%
  • Footprint insights generated for office selection
  • Model delivered, ready to inform leasing decisions

The Results

97%

Forecast accuracy confirmed against historical office usage data.

1 month

From scoping to validated delivery: one dedicated team, start to finish.

1 model

Single forecasting algorithm replacing guesswork across office locations.

0 guesses

Every leasing and office selection decision now backed by data and not assumption.

Before, office planning depended on intuition. Now it depends on the forecast. The model processes employee location and usage data, identifies patterns, and returns a usage projection: the same way, every time, for every office in the portfolio.

Want to forecast how your space gets used?

Precision targeting is the whole game.

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